Automations for Restaurants
Never miss a reservation. Fill your tables 24/7 and eliminate manual booking chaos.
Your current reality
Missed Reservation Calls
- Phones ring during service when staff can't answer
- Voicemails go unanswered—customers book elsewhere
- Peak dinner hours = peak call volume = lost bookings
No-Shows Empty Tables
- 20-30% no-show rate kills profitability
- Tables reserved but never filled
- Food prep wasted, staff standing idle
Reservation Chaos
- Multiple booking systems = double bookings and gaps
- Manual entry errors and miscommunication
- Unhappy customers turned away despite empty tables
With Prozeso
24/7 AI Host Answers Every Call
Your AI host picks up every call, offers available tables, and books reservations directly into your system. No missed calls. No manual entry.
Reminders Reduce No-Shows by 30%
Smart SMS/WhatsApp reminders 24 hours before and 2 hours before. Customers confirm or reschedule. Full tables, every service.
Overbooking Prevention
Real-time availability updates prevent double-bookings. AI suggests alternative times intelligently.
Impact for Restaurants
Real results from businesses like yours.
Bookings recovered from missed calls
During dinner service, the AI handled 200+ calls that would have gone to voicemail.
No-show rate reduction
Smart reminders and deposit collection eliminated most last-minute cancellations.
Table turnover efficiency increase
Optimized seating and real-time availability updates filled more tables per night.
Automations for Restaurants
The workflows that make the biggest difference.
Receptionist AI
An always-on AI receptionist that answers calls and messages, gives information, and books, modifies or cancels reservations and appointments.
Missed Call Auto Callback
Automatically calls back or messages missed callers so you recover bookings and leads instead of losing them.
Appointment Reminder
Automatic reminders via SMS, WhatsApp, email or calls before an appointment, with confirmation and one-click reschedule or cancel.
Smart Pre-Check-In
Pre-visit workflow to collect data, forms and preferences and send tailored instructions before the client arrives.
No-Show Recovery & Fee Capture
When a client doesn’t show up, automatically follows up to reschedule, charge a fee or deposit when applicable, and log the event.
Smart Waitlist & Cancellation Filler
Uses cancellations or empty slots to automatically reach out to a waitlist or recent customers and fill those gaps.
Abandoned Booking Follow-Up
If someone starts but doesn’t finish a booking or request, this workflow reaches out to help them complete it.
Reactivation & Recalls
Brings back inactive customers and triggers periodic recalls based on time since last visit or treatment schedule.
Review Booster
After a positive experience, asks for a review and routes happy clients to Google/portals while handling negative feedback privately.
Billing & Invoice
Automates sending payment links, capturing deposits, and delivering invoices, integrated with your billing system.
Group & Event Inquiry Handler
Specialised workflow for handling group and event requests (weddings, conferences, corporate stays), qualifying and structuring them for sales.
Meet Carlos
A day in the life with Prozeso:
6:30 PM - Incoming Call
Customer calls to book for Friday at 8 PM. Line is busy—your AI picks up immediately.
6:32 PM - Reservation Booked
AI confirms party size (6 people), seating preference (window), and special requests (birthday!). SMS confirmation sent.
Friday 7 PM - Reminder Sent
WhatsApp reminder: "Your table for 6 at 8 PM is ready. Special: Birthday cake available!"
Friday 7:55 PM - Confirmation
AI sends final reminder. Customer confirms. Kitchen gets 5-minute heads-up for special dessert prep.
Friday 8 PM - Customer Arrives
Table is perfectly set. Staff knows it's a birthday. Special treatment makes them a loyal regular.
After Dinner - Follow-up
AI requests review and sends 15% discount code for next visit. Customer books another reservation.
Common questions
Can the AI upsell wine pairings or premium seating?
Absolutely. We train the AI with your menu, upsell strategy, and pricing. It learns which tables to suggest based on party size and time.
Does it integrate with OpenTable or Resy?
Yes! We sync with OpenTable, Resy, Toast, and other major platforms. All bookings flow to one unified calendar.
What about restaurant-specific languages?
All 100+ languages supported, including regional dialects. AI auto-detects or customers choose their preferred language.
Can the AI handle special requests like allergies?
Yes. AI asks about allergies and dietary needs, logs them securely, and alerts your kitchen. Customers feel safe and cared for.
How do you handle peak hours?
The AI handles unlimited concurrent calls. During peak times, it queues and auto-calls back with priority slots.
Ready to transform your Restaurants business?
Start with a free assessment tailored to your industry.