Reactivation & Recalls
Win Back Lapsed Customers
Target by last visit and service cadence with personalized outreach.
The Problem
Dormant customers are expensive to acquire again but often return with the right nudge.
The Solution
Automate recall schedules and personalized reactivation campaigns via preferred channels.
Reactivation rate
Customer lifetime value uplift
What you get
16% reactivation rate
+9% LTV
Steady base utilization
Core features
Auto Scheduling
Cadences per service and customer type.
Personalization
Copy and offers tailored to history.
Channel Mix
Email/SMS/WhatsApp based on user preference.
Real-world examples
Hygiene Recall
6‑month dental recall triggered automatically.
Salon Reactivation
Clients who haven’t visited in 12 weeks get a personalized style refresh offer.
Restaurant Reactivation
Guests from last season receive a chef’s tasting invite.
Hotel Reactivation
Past guests get a mid‑week upgrade offer.
Buyer Reactivation
Prospects without activity receive new matching listings.
Ready to get started?
See how Reactivation & Recalls can transform your business. Free assessment, no credit card required.