Automations for Clinics & Health Practices
Reduce no-shows, handle patient intake, and deliver exceptional care coordination.
Your current reality
Missed Appointment Calls
- Patients call but can't reach clinic during business hours
- Urgent cases go unanswered or referred elsewhere
- No call history = repeated patient frustration
High No-Show Rates
- 25-40% no-show rate typical in healthcare
- Wasted clinical time and staff capacity
- Impacts billing and patient care continuity
Compliance Complexity
- Manual verification of insurance takes staff time
- Missing documentation creates compliance issues
- Repetitive patient questions waste clinic resources
With Prozeso
24/7 AI Receptionist with HIPAA Compliance
Your AI receptionist handles patient calls securely, verifies insurance, and schedules appointments while maintaining strict privacy standards.
Automated Pre-Appointment Intake
Collect medical history, insurance info, and pre-visit surveys before patients arrive. Reduce check-in time from 15 minutes to 2.
Smart No-Show Prevention
Multi-touch reminders with confirmation reduce no-shows by 35%. Automated rescheduling fills gaps immediately.
Impact for Clinics & Health
Real results from businesses like yours.
No-show rate reduction
Automated reminders with confirmation requests dramatically reduced missed appointments.
Time saved daily in admin tasks
Staff freed from phone tag focus on patient care instead of scheduling.
Patient satisfaction increase
Seamless intake and follow-up makes patients feel heard and cared for.
Automations for Clinics & Health
The workflows that make the biggest difference.
Receptionist AI
An always-on AI receptionist that answers calls and messages, gives information, and books, modifies or cancels reservations and appointments.
Missed Call Auto Callback
Automatically calls back or messages missed callers so you recover bookings and leads instead of losing them.
Appointment Reminder
Automatic reminders via SMS, WhatsApp, email or calls before an appointment, with confirmation and one-click reschedule or cancel.
Smart Pre-Check-In
Pre-visit workflow to collect data, forms and preferences and send tailored instructions before the client arrives.
No-Show Recovery & Fee Capture
When a client doesn’t show up, automatically follows up to reschedule, charge a fee or deposit when applicable, and log the event.
Smart Waitlist & Cancellation Filler
Uses cancellations or empty slots to automatically reach out to a waitlist or recent customers and fill those gaps.
Abandoned Booking Follow-Up
If someone starts but doesn’t finish a booking or request, this workflow reaches out to help them complete it.
Reactivation & Recalls
Brings back inactive customers and triggers periodic recalls based on time since last visit or treatment schedule.
Review Booster
After a positive experience, asks for a review and routes happy clients to Google/portals while handling negative feedback privately.
Billing & Invoice
Automates sending payment links, capturing deposits, and delivering invoices, integrated with your billing system.
Meet Dr. López
A day in the life with Prozeso:
3 PM - Patient Calls
New patient calls to schedule. AI answers, verifies insurance in real-time, and collects medical history.
3:10 PM - Intake Complete
Appointment scheduled for next week. Patient receives secure link to complete additional intake forms at home.
Day Before - Reminder
AI sends appointment reminder. Patient pre-confirms and completes brief health survey digitally.
Appointment Day - No Wait
Patient arrives. Check-in is 90 seconds (intake already done). Dr. López has full context before entering room.
After Visit - Follow-up
AI sends summary of visit, medication instructions, and booking link for follow-up.
One Week Later - Feedback
AI collects satisfaction survey. Patient satisfaction score improves, referrals increase.
Common questions
Is this HIPAA compliant and secure?
Yes. All data is encrypted end-to-end. We use HIPAA-compliant hosting, audit logs, and access controls. Your clinic data never leaves secure servers.
Can it integrate with our EHR system?
Yes. We integrate with Epic, Cerner, NextGen, SimplePractice, and major EHR platforms. Real-time sync keeps all systems updated.
How does it handle emergency or urgent calls?
The AI can route urgent calls to on-call staff immediately. You define urgency keywords and routing rules.
Can patients reschedule via text or voice?
Absolutely. Patients can text "reschedule", and the AI shows available slots. Voice rescheduling works too.
Does it support multiple languages?
Yes. All 100+ languages supported. Auto-detection or patient preference. Critical for clinics serving diverse communities.
Ready to transform your Clinics & Health business?
Start with a free assessment tailored to your industry.