Automations for Hair & Beauty
Handle calls, reschedule no-shows, recover missed bookings, and keep your chairs full 24/7
Your current reality
Phones Ring Off The Hook
- Missed calls during peak hours when stylists are booked
- Customers hang up without reaching anyone
- No system to capture those leads—they go to competitors
No-Shows Tank Your Revenue
- 15-25% of bookings never show up
- Empty chair slots waste time and money
- Stylists stand idle while revenue disappears
Manual Follow-Ups Are A Nightmare
- WhatsApp, text messages, emails scattered everywhere
- No reminders → customers forget their appointment
- Late cancellations come too close to service time
With Prozeso
24/7 AI Receptionist Answers Every Call
Your AI receptionist picks up missed calls, answers FAQs, and books appointments in the customer's language. Customers feel welcomed. You never miss another lead.
Smart Appointment Reminders Reduce No-Shows
Reminders go out via SMS and WhatsApp 24 hours before. If a customer says they'll be late, the AI automatically reschedules them. Full chair, happy customer.
Instant Recovery of Missed Calls
The AI automatically calls back customers who couldn't reach you. Result: 45% of missed calls become confirmed bookings.
Impact for Hair & Beauty
Real results from businesses like yours.
Bookings recovered from missed calls
In a chain of 15 salons, the AI handled over 5000 calls in one month, freeing up staff time.
No-show rate decrease within 30 days
Clients confirm appointments via WhatsApp. Late arrivals are automatically rescheduled.
Average revenue increase per visit
AI suggests complementary treatments and books follow-ups before clients leave.
Automations for Hair & Beauty
The workflows that make the biggest difference.
Receptionist AI
An always-on AI receptionist that answers calls and messages, gives information, and books, modifies or cancels reservations and appointments.
Missed Call Auto Callback
Automatically calls back or messages missed callers so you recover bookings and leads instead of losing them.
Appointment Reminder
Automatic reminders via SMS, WhatsApp, email or calls before an appointment, with confirmation and one-click reschedule or cancel.
Smart Pre-Check-In
Pre-visit workflow to collect data, forms and preferences and send tailored instructions before the client arrives.
No-Show Recovery & Fee Capture
When a client doesn’t show up, automatically follows up to reschedule, charge a fee or deposit when applicable, and log the event.
Smart Waitlist & Cancellation Filler
Uses cancellations or empty slots to automatically reach out to a waitlist or recent customers and fill those gaps.
Abandoned Booking Follow-Up
If someone starts but doesn’t finish a booking or request, this workflow reaches out to help them complete it.
Reactivation & Recalls
Brings back inactive customers and triggers periodic recalls based on time since last visit or treatment schedule.
Review Booster
After a positive experience, asks for a review and routes happy clients to Google/portals while handling negative feedback privately.
Billing & Invoice
Automates sending payment links, capturing deposits, and delivering invoices, integrated with your billing system.
Meet Maria
A day in the life with Prozeso:
9:00 AM - Phone Call Comes In
A customer calls during peak hours when all stylists are with clients. Your AI receptionist answers, welcomes them by name, and checks availability.
9:05 AM - Booking Confirmed
The AI offers 3 time slots. Customer books for tomorrow at 2 PM. Confirmation text is sent instantly.
Tomorrow 1 PM - Reminder Sent
SMS reminder goes out: "Hi! Your appointment is tomorrow at 2 PM. Reply YES to confirm or call to reschedule."
Tomorrow 1:30 PM - Running Late
Customer texts back. AI immediately offers to reschedule to 2:20 PM. Customer confirms. Stylist is notified.
Tomorrow 2:20 PM - Customer Arrives
Appointment happens. Stylist upsells a treatment. Customer books next month.
Tomorrow 3:30 PM - Follow-up
AI sends review request. Customer leaves 5-star review and mentions specific stylist.
Common questions
Can the AI speak multiple languages like Catalan and Valencian?
Yes! The AI receptionist supports 100+ languages including Catalan, Valencian, Spanish, English, and more. Customers can choose or we auto-detect.
Does it work with my booking software?
We integrate with all major salon booking systems: Acuity, Mindbody, Simplybook, and more. If not on this list, we can add custom integration.
How does pricing work for salons?
Transparent pricing: flat fee per month + per-call charges. No hidden fees. Most salons pay €150-300/month depending on volume.
Can I customize what the AI says?
Absolutely. You control the greeting, questions, offerings, and tone. We train the AI with your exact business logic and policies.
What if there's a complex request the AI can't handle?
Seamlessly transfers to a human. You control when and how. The AI shares the full conversation context so your team picks up immediately.
Ready to transform your Hair & Beauty business?
Start with a free assessment tailored to your industry.